Purchasing a vehicle is stressful. It is usually one of the largest purchases a person can make. That is why many people do their homework prior to purchasing a vehicle. Many consumers will research a particular car and visit blog posts (like my recent blog post) to obtain information on how to research a particular vehicle. However, many people fail to investigate the reputation of the dealership that they are dealing with. This is usually pretty easy, but you would be surprised at how many people that were ripped off by a car dealer call me and say after the purchase they learned the dealership had numerous consumer complaints. Here are some places to look for information about an Oregon car dealership before you purchase the vehicle. Please remember the list is not exhaustive. Also, Ross Law does not have any affiliation with the businesses or entities below.
Do an Internet Search for the Dealerships name and the Dealer: Whether you use Google, Yahoo, Bing, or some other search engine, you should always search the dealer's name for information about the dealer. These internet searches will reveal good reviews, bad reviews, and any other information about the dealer that may reflect on the dealer's reputation.
Search the Oregon Department of Justice's Website for Consumer Claims: The Oregon Department of Justice keeps an on-line database for consumer complaints against a particular dealership. It is not complete, and sometimes there are issues with whether the complaint is filed under the proper name, but it is a very useful tool to determine if another person has had a negative experience with the car dealer. Click here for access the database to review consumer complaints.
Search the Better Business Web-Site for Complaints: The Better Business Bureau (BBB) also has an online database that will provide limited information regarding the dealership. It is not complete or comprehensive, but it may provide information regarding a particular dealership and the types of complaints the BBB receives about that dealership. Click here to access the Better Business Bureau website.
Review old issues of the Oregon Department of Motor Vehicles Dealer Details Publication: The Oregon Department of Motor Vehicles publishes a newsletter that has a section that reports sanctions imposed against a dealership. Click here to access the Dealer Details Publication.
Please remember that Ross Law does not have any affiliation with the above businesses or entities. Also, please note the data and the information on the websites may not be complete. Also, be aware that some businesses and dealerships will post fake reviews, or provide an incentive for a person to post a positive review that may not accurately reflect the transaction. Also, even if you research the dealership you may get ripped off. In the event, you, or someone you know, are ripped off, sold a lemon, or have been defrauded by an Oregon car dealer call Ross Law PDX at 503.224.1658. Jeremiah Ross is an Oregon Consumer Lawyer that regularly represents consumers who have been ripped off by car dealers or other businesses. This post is for informational purposes only and is not intended to be legal advice. Please consult with an attorney. This post and blog could be considered ATTORNEY ADVERTISING.