Bought a Lemon? Five Things To Know About Oregon's Lemon Law

PLEASE NOTE ROSS LAW CURRENTLY CANNOT HANDLE THE VOLUME OF CALLS AND POTENTIAL CLIENTS WITH LEMON LAW AND AUTO-FRAUD CASES.

Auto Fraud and Lemon Law cases are often tragic.  For many people, a vehicle is the biggest purchase of their lifetime.  They spend thousands of dollars on a vehicle and then the vehicle breaks down.   Most of these people hit the internet and attempt to learn as much as they can about Oregon's lemon law and become misinformed.  I field too many calls from uninformed or misinformed consumers.  The five issues below should dispel many myths about Oregon's Lemon Law and help consumers get a basic understanding of Oregon's lemon law.  Remember if you have questions about Oregon's Lemon Law call an Oregon Lemon Law attorney.

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1) Oregon's Lemon Law Only Applies in Very Limited Circumstances:  Oregon's lemon law does not cover all of Auto Fraud.  It only covers a limited number of vehicle purchases and has certain hurdles that a consumer must jump through.   Basically, Oregon's lemon law may apply if a person is a "consumer" (see below) under the lemon law; the new motor vehicle does not comply with the manufacturer's express warranties; the consumer reports each non-conformity to the manufacturer (think agent or authorized dealer), with the purpose of allowing the manufacturer to repair or correct the defect or non-conformity. The consumer must report the non-conformity during the two year period after the consumer took original delivery of the motor vehicle, or during a period that ends on the date which the vehicle's mileage reaches 24,000 miles, whichever ends first.  The law also requires the consumer to provide direct written notification to the manufacturer and provide the manufacturer the opportunity to correct the non-conformity.  A written request directed to the manufacturer for "informal dispute resolution" can be considered "Notification" to the manufacturer.   In summary, just because you bought a car that broke down does not mean it is a lemon.

2) Oregon's Lemon Law ONLY applies to NEW Vehicles:  Oregon's lemon law only applies to new vehicles.  The law specifically defines who a "consumer" is under the Lemon Law.  Oregon Law defines a "Consumer"  as,  " the purchaser or lessee, other than for purposes of resale, of a new motor vehicle used for personal, family or household purposes. "  The good news with this definition is that it means that the lemon law protects people that buy and lease vehicles.  The bad news for most people is that the law only applies to brand new vehicles.   That doesnt' mean people that bought used vehicles do not have a remedy.  They just can't use the lemon law.  Instead, they may have to bring an action under the Unlawful Trade Practices Act, Magnuson Moss Act, Contract Law, or common law Fraud.  

3) Oregon's Lemon Law Does NOT Give You An Automatic Opportunity to Unwind The Deal:  People often call and tell me they have a thirty day right to return their vehicle after the purchase.  Some consumers say they have three days to return the vehicle, but the dealer won't take the vehicle back.  In most cases that is incorrect.  Oregon's Lemon Law does NOT have a provision that permits a person to automatically unwind the deal within a specified period of time for any reason.   

4) The Vehicle is Presumed a Lemon In Some Circumstances (Think 3 repairs or 30 days):  Oregon's Lemon Law presumes that a vehicle is a lemon if either of the following occurs: 1) the manufacturer (agent or an authorized dealer) has been attempted to repair or coorrect the non-conformatiy three or more times and had an opportunity to cure the defect, OR; 2) the vehicle is out of service for more than 30 calendar days (60 Days for motor homes) for the purpose of making repairs, OR; 3) the non-conformity involves a defect that is likely to cause death or serious bodily injury and the manufacturer (agent or authorized dealer) has had at least one chance to repair or corrcect the issue and made a final attempt to correct it and it still exists.   This presumption has certain time limitations and only applies if the manufacturer has received prior direct written notification from a consumer and had the chance to repair the defect.  If the presumption doesn't apply your vehicle may still be a lemon, it just becomes a more difficult case.  

5) If You Have a Lemon You May Receive A Substantial Amount of Money:  If the manufacturer forces the matter to court, did not act in good faith, and you win, then the manufacturer may have to pay the consumer up to three times the amount of any damages.  This amount is capped at $50,000.00 though.  The manufacturer may also be required to pay the consumer's court costs, expert fees, and attorney fees. This provision in the law permits lemon law lawyers, such as myself, to take these cases on a contingent fee

Auto Dealer Fraud and Oregon's lemon law is a complicated area of law.  The law is always changing and much of the rights and obligations of the parties are found in the contracts between them.   What this means is that most consumers are going to need to discuss their matter with a lawyer rather than jumping to conclusions after some brief internet research. 

REMEMBER!!! There are exceptions to the five issues above and many of the areas addressed are considered gray areas.  Therefore PLEASE do not rely solely on this post.  The law is constantly changing.  This post is not intended to be legal advise and is attorney advertising

If you need to discuss things with a used lemon law and Auto Fraud lawyer call: Hansen and Walgenkim. Please note Ross Law is not affiliated with Hansen and Walgenkim in any way, nor does Ross Law or Jeremiah Ross guarantee they may be able to provide adequate assistance to you.

A Personal Injury Lawyer Can Help With Medical Providers

Roughly once a week someone takes the time to send a Thank You card to my office.  Many come from clients.  Some come from vendors.  Sometimes they come from medical providers.  This week I received a lovely card from a Chiropractor.  The Chiropractor had been the treatment provider for a car crash client in a case I was involved in.  The case went to trial and he testified on behalf of our client. A couple of weeks after the trial we had lunch to discuss the trial.  During the conversation, we also started to discuss how Oregon personal injury lawyers should be assisting their clients with medical providers.  Things like billing issues, referrals, and obtaining medical records were all topics of discussion.

Many of my Personal Injury clients already have a medical provider when they come to see me.  If that is the case then I do my best to help the provider with any insurance billing issues they may encounter.  This allows my client to focus on getting better and the provider can deal with my office that regularly interacts with insurance companies. 

My office can also work with a provider who is treating a client who had their personal injury protection benefits terminated by their insurance company.  There are various ways to do this, but often the medical provider is concerned about payment for future services, so it is my office's responsibility to assuage those concerns and do my best to force the insurance company to reinstate PIP medical benefits. 

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Occasionally my personal injury clients will ask for a referral to a medical provider.  I do not have a common referral list, but there are some providers that I have told my clients to steer clear of.  At the end of the day, the client needs to be with a provider that they feel comfortable with.  

If you, or someone you know, has been injured by another and need a free case evaluation call Portland Oregon Personal Injury Attorney Jeremiah Ross at 503.224.1658.  At Ross Law LLC we do our best to help people injured in Car Crashes, Bus Crashes, Trucking Accidents, Bicycle crashes, Bike Crashes, Motorcycle Crashes, and dangerous premises cases.  Please remember this post, this blog, and website can be considered ATTORNEY ADVERTISING. 

5 Myths About Concussions & Car Crashes

Last week I attended the Brain Injury Alliance of Oregon's annual Conference.  It was fascinating to hear about the current state of the medical science from medical experts.  Most of the speakers addressed some of the misconceptions about brain injuries.  Many of these misconceptions affect people injured in car crashes and other accidents.  Brain injuries can be called various names depending on who you talk to.  Concussions, Traumatic Brain Injuries, TBI, Mild Traumatic Brain Injuries, Mild TBI, MTbi, post-concussive syndrome are all various names for brain injuries.  These brain injuries are very common in car crashes.  Concussions and Mild TBI can occur in low speed rear-end collisions.

Myth 1:  You must Lose Consciousness to have a Mild Traumatic Brain Injury (MTBI).  According to the CDC and the recent medical literature, this is flat out wrong.   A person need not lose consciousness, get "knocked out," or "black out" to have suffered a concussion.   The CDC notes, "[M]ost concussions do not result in a loss of consciousness. Not being able to remember events (amnesia) prior to, or following the injury, for a period of time is another sign of a concussion. Yet, some people simply feel dazed or confused."  

Myth 2:  X-Rays, MRIs, and CT Scans Always Show a Mild Traumatic Brain Injury. According to medical literature, this is also FALSE.  That is why many medical providers at the emergency room will not order medical imaging for people who exhibit post-concussive syndrome or Mild TBI symptoms after a motor vehicle crash.   There are various medical tests that can be administered to diagnose a concussion and MTBI, but imaging is not reliable enough to diagnose many mild TBIs.   Click here for more information.

Symptoms of a Concussion after a Car Crash
1) Thinking/Remembering: Difficulty Thinking Clearly and remembering after the crash.
2)Physical Problems: a Headache, Nausea, Balance Problems, Blurry Vision, Feeling Tired, Sensitive to Noise and Light.
3) Emotional/Mood: Irritable, Sad, Nervousness
4) Sleep DIsturbance: Sleeping more or Less than usual.
— Center for Disease Control

Myth 3:  Mild TBI Symptoms or Concussion Symptoms Appear Right After the Car Crash:  According to the Mayo Clinic, concussion symptoms may be delayed for hours or days after the injury.  This means that you can be in a car crash on Monday and your concussion symptoms may not appear until Friday.  

Myth 4: You Must Hit Your Head to Have a Concussion or Mild TBI:  According to the CDC's definition of a concussion/mild traumatic brain injury this is also FALSE.  The CDC affirms, "A concussion is a mild form of traumatic brain injury (TBI) caused by a bump, blow, or jolt to the head."  The "jolt to the head" portion of the definition affirms that a person does not need to strike their head, but only needs to have their head jolted.  This "jolt" is very common in car crashes.  Especially in rear-end collisions.

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Myth 5:  Insurance Companies Are Aware of the Above Myths and Will Compensate You for Your Crash Caused Concussion:  This is flat out false. I have witnessed Insurance companies use the concussion myths at trial and during settlement negotiations. Specifically, Insurance companies use outdated science and medicine to try and convince people that they could not have had a crash caused concussion or MTBI if they did not lose consciousness.  Insurance companies will also claim that a person could not have a concussion if they did not hit their head in the crash.   

Insurance Companies will assert that because there is no Medical Imaging showing a Concussion or Mild TBI then it did not occur.  Insurance companies often use hired guns that are neuropsychologist to claim the person has a psychological issue that is causing the symptoms, and the symptoms are not related to the crash.  In short, they will claim a car crash victim with a Mild TBI is either malingering or suffering from a psychiatric condition causing the symptoms.   This is why it is imperative for you to consult with a personal injury lawyer if you have a concussion or mild TBI and are involved in a motor vehicle crash. 

Please call Jeremiah Ross at Ross Law PDX at 503.224.1658 for your free case evaluation.  Jeremiah Ross has experience with Traumatic Brain Injury Cases and Mild TBI/Concussion cases and will do his best to fight to get you full compensation for your crash caused injuries. Please remember to CONSULT WITH A MEDICAL PROFESSIONAL if you think you have a head injury or any other medical condition.  This post is for informational purposes only.  The definitions and medical science are constantly evolving so please keep that in mind.  

 

Portland's Snow Is Gone, But Crash Injuries Will Linger...

This week snow blanketed the Portland Metro area down into Eugene and Springfield.  The snowstorm also covered roads from Newport to Astoria.  Many people have become casualties of the storm due to other drivers driving too fast, following too closely, or failing to brake in time.  As a result, there are a lot of people who were in low-speed collisions that are now just starting to suffer the full effects of their injuries.  Below are a few things to remember about these crashes.

See A Medical Provider if You Suspect You Are Injured:  Many low-speed collisions cause what are known as "soft tissue" injuries in the medical field.  Some lay-people and even some medical providers refer to these injuries as "whiplash."  Whiplash is usually a type of soft tissue injury that is synonymous with a neck strain.  These soft tissue injuries occur when the force of the crash tears and stretches muscles and ligaments.  These tears and stretches are commonly referred to as strains and sprains.  

Many times people do not immediately feel the effects of these injuries.  There are various reasons for this because each person is different.  However, after a few days, the pain and discomfort usually set in.  Many people do not see a medical provider because they hope that the pain is going to go away.  In some people it does, but in many people, the pain and symptoms persist.  It is best to get examined as soon as possible.  Medical Doctors, Osteopaths, and Chiropractors can assess you and monitor your injuries. 

You Should Have $15,000.00 of No-Fault Insurance to Pay Medical Expenses:   If you have an automobile insurance policy issued in Oregon then you have $15,000.00 in no-fault insurance benefits.  This no-fault insurance has certain limitations, but it will typically cover up to $15,000.00 of crash-related medical expenses.  However, it only covers treatment for two years from the date of the crash.   These benefits are called personal injury protection benefits, or "PIP."   Read here for more PIP information. If you have insurance questions call Ross Law PDX at 503.224.1658 to speak with personal injury lawyer Jeremiah Ross.  

You Don't Have to Talk to the Bad Driver's Insurance Company:  The bad driver's insurance adjuster is going to be calling to attempt to take recording statements. The insurance lawyer will later attempt to use this statement to justify offering you a low dollar amount.  The day after the crash the adjuster will ask you if you are injured, where you hurt, and if you are going to the doctor.  If you say you are a "little sore" and later need back surgery as a result of the crash, the insurance company will to try and use this statement against you.  The insurance company will try and show that after the crash you had a minor injury that healed.  They claim something else is the cause of your injury that necessitated surgery. Click here to learn more about whether or not you need to speak to an insurance adjuster. Bottom line, if you are unsure if you need to talk to an insurance company call Ross Law PDX at 503.224.1658 for your free case evaluation.

Insurance Companies WIll Make a Low-Ball Offer Right After a Crash: Insurance companies usually attempt to capitalize on these early days after the crash.  If they fear that you may have suffered an injury they will likely try and get you to settle your case as quickly as possible before you realize the full extent of your injuries.  That means that in the next few days insurance adjusters will be hitting the phones, knocking on doors, and emailing injured Oregonians trying to lean on people to take their low-ball offers. 

Lawyers Will Represent People in Smaller Value Cases:  Many people do not call a personal injury lawyer because of two main reasons.  First, injured folks are unsure about how much a lawyer will cost.  This is not a valid concern because the overwhelming majority of personal injury lawyers will give a free case evaluation.  Most personal injury lawyers also work on a contingency fee. 

The other reason people often do not call a personal injury lawyer is that they do not think their case is large enough to warrant representation.   However, Oregon has a small case law that provides economic incentives for attorneys to represent folks in these small cases.  Without these economic incentives, insurance companies would be able to offer little, if anything, because they would be aware that the cost to pursue the case would subsume any award the client would receive.  Click here to read more about Oregon's Small Case Law (ORS 20.080)  

There are too many topics to cover in one blog post.  If you have any questions or are in need of help please call Ross Law at 503.224.1658 for your free case evaluation.  Please remember that this post is for informational purposes only and you should consult with medical professionals and attorneys.  Do not solely rely on this post.  

Three Things You Must Know About Oregon Auto Insurance:

Full Coverage Does Not Mean What You Think it Does:  All too often I meet with clients who tell me, "Don't worry, I have full coverage."  Some of these clients have been heartbroken when they learn that their "full coverage" only included the state-mandated minimum bodily injury limits of $25,000.00. There is not an insurance policy that is sold that states it is "Full Coverage."  This term usually means that the policy meets the state mandatory minimum requirements.  These requirements merely are that the policy has a minimum bodily injury coverage of $25,000.00 per person or $50,000.00 per crash; personal injury protection benefits that include $15,000.00 to pay reasonable and necessary medical bills for up to two years after the crash; and $20,000.00 property damage coverage (to pay for damaging another's property). All policies must also have an uninsured motorist provision and an underinsured motorist provision (used when the bad driver doesn't have enough insurance.)

Your Insurance Company May Refuse to Pay Crash Related Medical Bills:  Oregon law requires that the insurance company pays your crash related bills for two years.  However, this amount the insurer will pay in total varies depending on the personal injury protection coverage you have purchased.  If you have the minimum personal injury protection benefits then your insurer will stop paying crash related bills once they have paid $15,000.00.  That amount can go quickly especially if there is surgery.  The other game insurers play is they will claim your injuries are not crash related, so they refuse to continue to pay your personal injury protection benefits.  They may even send you to a medical provider that works exclusively for insurance companies to give an "opinion" that your injuries are not crash related.   If that occurs call Ross Law at 503.224.1658.

The Minimum Bodily Injury requirements are a Mere $25,000 per Person:  This is usually shocking to most people.  This means that if you are injured in a car crash and you have the minimum limits that you will likely only have $15,000.00 from your insurance policy's  personal injury protection benefits to pay for medical bills, and then an additional $25,000.00 from the bad driver's insurance policy to pay for medical expenses and pain, suffering, and all other harms and losses.   When a person is dealing with a severe injury, these amounts are very low considering the cost of medical care these days. There may be other ways to obtain additional coverage, including "Stacking" your underinsured motorist coverage, or umbrella coverage, but usually, an attorney will be required to navigate these issues.

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 Insurance is a complicated issue, but the bottom line is you can never have enough insurance.  If you are injured in a crash and you need assistance in dealing with insurance companies call Ross Law LLC at 503.224.1658Jeremiah Ross is a Portland Personal Injury Attorney who will do his best to fight to obtain full compensation for your injuries. 

LEGAL STUFF:  Please remember the law is constantly changing.  This post only applies to insurance policies written in Oregon.  It is important to remember that insurance policies and Oregon law control the types of benefits you may receive and what insurers are permitted to do.  Please rely on the policy language and the law and not solely on this educational post.

 

 

Jeremiah Ross Selected As Super Lawyer, Again....

Jeremiah Ross has been named as a Super lawyer for the third year in a row.  Super Lawyers is a peer-rated group that has recognized Jeremiah Ross for the work he has done for his Personal Injury Clients throughout Oregon.  Only 5% of attorneys in Oregon receive this distinction.

Uber Fined for Allowing Felons and Disqualified Drivers to Drive Passengers

Uber has proven it is a convenient and reliable source of transportation.  However, safety has always been a concern.  Many Uber drivers are involved in traffic crashes because they are distracted by the passengers or their mobile device they rely on to drive for Uber.  Uber has also hired many drivers that have criminal histories that are a cause for concern. [Click here for the previous article] Last week Colorado fined Uber $8,900,000.00 for violating driver qualification laws.[Click here to read article].

The fines are a result of Uber hiring 57 drivers with criminal convictions that should have disqualified them from working.  Some of the questionable drivers had felony convictions that should have disqualified them.  Hiring drivers with felony convictions or other disqualifying theft related or assault convictions puts passengers at risk.  It also violated Colorado's laws, resulting in the fines.   

Mr. Clown says, "Trust me!  I passed the background check."

Mr. Clown says, "Trust me!  I passed the background check."

Although the State of Oregon has yet to audit Uber.  Uber drivers have done some terrifying things here  here in Oregon.  There are instances of Uber drivers being involved in road rage, stalking, and assault in Oregon.  Allowing a convicted felon to act as an Uber driver may increase the likelihood that driver will be involved in illegal activity.  If a driver is involved in unlawful activity Uber should be held accountable for all of the victim's losses.

If you, or someone you know, are involved in an incident with an Uber or other rideshare driver please call Portland Oregon Attorney, Jeremiah Ross for your free case evaluation.  Call Ross Law PDX at 503.224.1658 to discuss how the Uber driver and Uber can be held accountable.  Please remember this post is for advertising purposes.   Also, this post does not create an attorney client relationship.

Five THANKSGIVING TRAVEL TIPS FOR OREGON DRIVERS

It is hard to believe Thanksgiving is already here in Oregon.  This means that hundreds of thousands of Oregonians are going to hit the road to spend Thanksgiving with friends and family.  The surge in traffic can cripple Oregon's roads especially around Portland, Salem, Woodburn, and Eugene.  The increased traffic not only can cause frustration and delay, but it can also cause more vehicle crashes.  Here are some tips to help reduce your stress and chances of being in a vehicle crash:

Uploaded by Roham on 2013-07-08 who is not affiliated with Ross Law.  Youtube clip is directly from a Youtube link.

  1. Travel during a less congested timeTravel and Leisure Magazine states that Portland's traffic will be at its worse this Wednesday and then again on Friday at 4 p.m.  They suggest driving on Thanksgiving day or early Sunday morning to avoid the traffic.  Also, leave a little earlier than you think you should.  This will build a buffer time, so you won't be in a rush to get to your destination if you encounter unforeseen traffic.
  2. Be Prepared for Traffic: If you get hangry, or have little ones you should be prepared for a trip that may take a couple of hours longer than usual.  Throwing some snacks in a bag, bringing some toys for the kids, or other things to entertain them will help relieve a lot of the frustration of sitting in traffic.  As a father of a toddler and a baby, I know this isn't always feasible, but it can help.  This may help you remain more alert and focused on the road.  
  3. Leave extra room between you and the car in front of you:  Rear end crashes are going to be common this weekend. People will be traveling too close to the vehicle in front of them.  It happens every year.  These crashes are easy to avoid if drivers simply pay attention and leave extra room between them and the car in front of you.  This can be hard in bumper to bumper traffic, but it can also mean the difference between staying safe and being in a crash.
  4. Cut Down on Distractions:  Phones, Ipads, in-vehicle movies, and rowdy kids can all create unnecessary distractions that can lead to a crash.  Drivers should do whatever they can to reduce these distractions.  The new iPhone update has a "Do not disturb"  option that allows the phone to not communicate while you are driving.  This is a handy feature but should be unnecessary if you simply remain off of the phone.   Keeping devices away from the driver and keeping the kids happy are two ways to prevent distractions. Also, remember the stiff penalties for holding a mobile device while driving.
  5. Ensure Your Vehicle is Mechanically Sound:   When was the last time your windshield wipers were replaced?  When was the last time your tires were inspected?  What about that noise under the hood?  These mechanical issues can result in a crash or an unnecessary delay.   It is supposed to be rainy all week in Northwestern Oregon so wipers, headlights, and tires are important on a long trip.  Good tires prevent you from hydroplaning so ensure you have ample tread on them.  Many crashes are a result of poor visibility so good wipers and headlights are a necessity.  Also, you don't want to be stranded on the side of the road with a serious mechanical issue that could have been avoided by a quick inspection.   If you think something is wrong with the vehicle, have it looked at before you leave.

Of course, there are other tips to keep you and your family safe on the road, but these should get you thinking about it.  You don't want a relaxing holiday to turn into a nightmare scenario.  If you, or someone you know, have been in a traffic crash please contact Jeremiah Ross at 503.224.1658 for your free personal injury case evaluation.  Ross Law LLC is happy to represent personal injury clients in Oregon.